Privacy Policy

Little Lambs Loft – Privacy Policy

At Little Lambs Loft, your privacy is our priority. We understand that your personal information is important, and we’re committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services. By shopping or consigning with Little Lambs Loft, you agree to the practices outlined below.

1. Information We Collect

• Personal Information: When you create an account, make a purchase, or consign with us, we may collect personal details such as your name, email address, shipping/billing addresses, phone number, and payment information.
• Automatically Collected Information: We may collect certain information automatically when you visit our website, including your IP address, browser type, operating system, and browsing activity (such as pages visited and items viewed). We use cookies and similar technologies to gather this data.

2. How We Use Your Information

• Processing Orders: We use your personal information to process and fulfill orders, including shipping, returns, and customer service communications.
• Account Management: Your details help us manage your account, including tracking consignment activity and rewards (if applicable).
• Improving Our Services: We analyze website usage and user preferences to improve your shopping experience and offer personalized recommendations.
• Marketing Communications: With your consent, we may send you promotional emails about new items, sales, or other updates. You can opt out of marketing emails at any time by clicking the "unsubscribe" link in the email.
• Security and Legal Obligations: We may use your information to prevent fraud, enforce our terms and conditions, and comply with legal obligations.

3. How We Share Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We share your information with trusted third-party service providers (such as payment processors, shipping partners, and IT support) who help us operate our website and fulfill orders.
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order or to protect our rights and the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, but it will remain protected by this Privacy Policy.

4. Cookies and Tracking Technologies

Little Lambs Loft uses cookies and similar technologies to enhance your browsing experience and improve our services. Cookies are small data files stored on your device that help us remember your preferences and track site activity. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses encryption technologies to secure your payment information during transmission, and we maintain secure servers to store your data. However, please be aware that no system can guarantee 100% security.

6. Children’s Privacy

Little Lambs Loft is a family-friendly store, but we do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

7. Your Privacy Rights

You have the right to:

• Access and Correct Your Information: You may access and update your account details by logging into your account at any time.
• Request Deletion: You can request the deletion of your personal information by contacting us at customerservice@littlelambsloft.com. We will process your request unless certain legal obligations require us to retain some data.
• Opt-Out of Marketing: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or adjusting your preferences in your account settings.

8. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy applies only to Little Lambs Loft, and we are not responsible for the privacy practices of other sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date of the most recent revision will be indicated at the top. Your continued use of our website after any changes signifies your acceptance of the updated policy.

10. Contact Us

• If you have any questions or concerns about our Privacy Policy or how we handle your information, please reach out to us at customerservice@littlelambsloft.com.

Thank you for trusting Little Lambs Loft with your shopping experience! We're committed to keeping your information safe and secure while you enjoy finding great deals for your little ones.

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